Wireless call buttons are used in hospitality businesses to signal that customers are ready to order. They can be used in medical facilities by patients who need attention. They can even be used in the home by domestic customers.
But how do you use a wireless call button correctly?
Choose the Right Solution
The first step in using a call button correctly is choosing the right one for the job. There are various types of call buttons available, and they are not one-size-fits-all. Some require a WiFi connection to function, while others run on cellular networks. Some must be fixed in position, while others are portable within a defined range.
Domestic customers tend to wear their wireless call button on a wrist strap or necklace, keeping it close at hand should they need to summon help. For them, wireless WiFi call buttons are usually most appropriate.
Business customers, such as restaurants with outdoor seating, however, may require their wireless call buttons to connect via a cellular signal, as it is unlikely that their WiFi range will be strong enough to function effectively through exterior walls. The Dinggly is an excellent example of this technology.
Important Features of Wireless Call Buttons
Wireless call buttons allow people to summon assistance by pressing a button, so it is important that they know that their call has been received and acknowledged. For this reason, a confirmatory LED is very helpful, particularly if it changes colour to indicate that help is on the way.
Wireless call buttons need to be kept charged to work effectively, so a low battery indicator is a handy feature that ensures they remain fully operational and can be charged outside of business hours.
Using It Correctly
The button should only be pressed when needed, minimising spurious call-outs and ensuring a quick response. Depress the button firmly once to trigger a noise or light that indicates that the button has been activated correctly. Pressing the button again usually cancels the call so should be avoided unless help is no longer required.
